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--- wiki:generate_support_package [2016/10/20 09:48] – created walkeradmin
+++ wiki:generate_support_package [2023/03/09 22:35] (current) – external edit 127.0.0.1
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 Click the <color red>Generate</color> button. The process will take a couple of minutes, then you will see a <color red>Download</color> button so that you can download the support package and send it to the support team.
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+Alternatively you can go to the <color red>about</color> page and click the <color blue>Go to support page</color> link.
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+<file>
+ Serial number: 4e-959825
+ Part number: 99-00306-XP-Y-WW01-MUSE_G6ANY-DOLBY_G6ANY-SMX_G6ANY-PKG_GGANY-DAI_G6ANY-HEVC_G6ANY-SA
+ Firmware: MFVP Encoding Live
+ Version: 7.00.06 (662)
+ ISO version:Linux-Installer-2.00.00.003
+ Upgrade expiration: 20/09/2017 23:59:59
+ Date:2016-10-20 02:11:03 -08:00
+ Support:Go to support page
+</file>
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+\\