wiki:generate_support_package
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Generate Support Package
Sometimes you will need to contact support regarding an issue on the MFEL. To do this navigate to the following page in your browser:
http://<MFVP-EncodingLive_IP_Address>/Support.html
Click the Generate button. The process will take a couple of minutes, then you will see a Download button so that you can download the support package and send it to the support team.
wiki/generate_support_package.1476953315.txt.gz · Last modified: 2023/03/09 22:35 (external edit)