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--- wiki:failed_muse_install_1080p_sdi_board [2016/07/26 19:41] – created walkeradmin
+++ wiki:failed_muse_install_1080p_sdi_board [2023/03/09 22:35] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ====== Failed Muse Install 1080p SDI Board ======
+\\
+\\
+** Note - This issue is now fixed in the G7 CentOS 6.7 installer Linux-Installer-2.00.00.003.iso**
+\\
+\\
+When 6.2 was released, we also had a new SDI Input board that supports 1080p. Unfortunately there is an issue with the SDI (deltacast) driver in the ISO that causes the Muse to reboot during the installation process, thus redering the server useless.
+\\
+To fix this, follow this guide. This will be fixed by altering the ISO file, but this might be good information for the future, so I am writing this down.
+\\
-[root@env-4e-960364 ~]# ls -l
+\\
-total 107460
+===== Prerequisite =====
--rw-------. 1 root root      4010 Jul 25 16:48 anaconda-ks.cfg
+\\
--rw-r--r--. 1 root root 110002816 Jul 25 17:16 Env-62-00166-01-07-envivio-muse-6.02.00.081.tar.gz
+----------------------------------------------------------------------------------
--rw-r--r--. 1 root root      9409 Jul 25 16:48 install.log
+You must have installed a fresh ISO image on the Muse before starting this process,\\
--rw-r--r--. 1 root root      3091 Jul 25 16:48 install.log.syslog
+I have not tested this on a Muse that already has software on it.\\
--rw-------. 1 root root     11067 Jul 25 16:50 ks-post.log
+\\
+You must also have already copied to the Muse the .tar.gz file for the 6.2 release\\
+and extracted it, as instructed in the installation documentation.
-[root@env-4e-960364 ~]# tar -xvf Env-62-00166-01-07-envivio-muse-6.02.00.081.tar.gz
+----------------------------------------------------------------------------------
-./envivio-muse-6.02.00-081.x86_64.rpm
+\\
-./ms416-2.0-15.el6.x86_64.rpm
+\\
-./protobuf-2.3.0-8.el6.x86_64.rpm
+==== Recovery Overview ====
-./deltacast-hd-5.19-2.el6.x86_64.rpm
+. Manually Install Deltacast Driver(s)
-./python27-2.7-5.r01.x86_64.rpm
+. Manually Remove Deltacast Driver(s) (this also removes rogue drivers that were in the ISO)
-./deltacast-x300-5.19-2.el6.x86_64.rpm
+. Reinstall the whole package (including Deltacast Drivers)
+\\
+==== 1. Manually Install Deltacast Driver(s) ====
-yum list installed |grep -i delta
+\\
+To Manually install the Deltacast driver, use the following command:
+\\
+    yum install deltacast-x300-5.19-2.el6.x86_64.rpm
-cat /opt/envivio/deltacast_x300
+\\
+The output will be something like this:
-modprobe -r delta-x300.ko
+\\
+    Loaded plugins: fastestmirror
-modprobe -l
+    Setting up Install Process
+    Examining deltacast-x300-5.19-2.el6.x86_64.rpm: deltacast-x300-5.19-2.el6.x86_64
-yum remove deltacast-x300.x86_64
+    Marking deltacast-x300-5.19-2.el6.x86_64.rpm to be installed
+    Determining fastest mirrors
+    Resolving Dependencies
+    --> Running transaction check
+    ---> Package deltacast-x300.x86_64 0:5.19-2.el6 will be installed
+    --> Finished Dependency Resolution
-________________
+    Dependencies Resolved
+    ==========================================================================================
-[root@env-4e-960364 ~]# /opt/envivio/deltacast_x300/
+     Package           Arch       Version       Repository                            Size
-load_driver.sh    unload_driver.sh
+    ==========================================================================================
-[root@env-4e-960364 ~]# /opt/envivio/deltacast_x300/unload_driver.sh
+    Installing:
-Unloading the delta-x300 module
+     deltacast-x300    x86_64      5.19-2.el6   /deltacast-x300-5.19-2.el6.x86_64     50 M
-Deleting device nodes...
+    Transaction Summary
-there is a script in /opt/envivio/deltacast_x300/unload_driver.sh
+    ===========================================================================================
+    Install       1 Package(s)
-modprobe -r delta-x300
+    Total size: 50 M
+    Installed size: 50 M
+    Is this ok [y/N]: y    <---------------------- YOU HAVE TO PRESS Y HERE
+    Downloading Packages:
-______________________________________________
+    Running rpm_check_debug
+    Running Transaction Test
+    Transaction Test Succeeded
-yum install deltacast-x300-5.19-2.el6.x86_64.rpm
+    Running Transaction
+    Installing : deltacast--5.19-2.el6.x86_64                                          1/1
+\\
-Loaded plugins: fastestmirror
+\\
-Setting up Install Process
+    The Server will reboot
-Examining deltacast-x300-5.19-2.el6.x86_64.rpm: deltacast-x300-5.19-2.el6.x86_64
+\\
-Marking deltacast-x300-5.19-2.el6.x86_64.rpm to be installed
+==== 2. Manually Remove Deltacast Driver(s) ====
-Determining fastest mirrors
+\\
-Resolving Dependencies
+We now need to remove the drivers, this removed the drivers we just installed, and the rougue drivers from the ISO install that was done beforehand.
---> Running transaction check
+\\
----> Package deltacast-x300.x86_64 0:5.19-2.el6 will be installed
+To remove the drivers, enter:
---> Finished Dependency Resolution
+\\
+    yum remove deltacast-x300.x86_64 (you can find the exact driver name by using yum list installed)
-Dependencies Resolved
+\\
+    Loaded plugins: fastestmirror
-==================================================================================================================================
+    Setting up Remove Process
- Package                      Arch                 Version                  Repository                                       Size
+    Resolving Dependencies
-==================================================================================================================================
+    There are unfinished transactions remaining.
-Installing:
+    You might consider running yum-complete-transaction first to finish them.
- deltacast-x300               x86_64               5.19-2.el6               /deltacast-x300-5.19-2.el6.x86_64                50 M
+    The program yum-complete-transaction is found in the yum-utils package.
+    --> Running transaction check
-Transaction Summary
+    ---> Package deltacast-x300.x86_64 0:5.19-2.el6 will be erased
-==================================================================================================================================
+    --> Finished Dependency Resolution
-Install       1 Package(s)
+    Dependencies Resolved
-Total size: 50 M
-Installed size: 50 M
-Is this ok [y/N]: y    <----------------------press y here
+    ==========================================================================================
-Downloading Packages:
+     Package           Arch       Version       Repository                            Size
-Running rpm_check_debug
+    ==========================================================================================
-Running Transaction Test
-Transaction Test Succeeded
+    Removing:
-Running Transaction
+    deltacast-x300     x86_64     5.19-2.el6    installed                              50 M
-  Installing : deltacast-x300-5.19-2.el6.x86_64                                                                               1/1
+    Transaction Summary
+    ==========================================================================================
-server will reboot
+    Remove        1 Package(s)
+    Installed size: 50 M
+    Is this ok [y/N]: y
-yum -l installed
+    Downloading Packages:
+    Running rpm_check_debug
-yum list installed
+    Running Transaction Test
+    Transaction Test Succeeded
-yum remove deltacast-x300.x86_64
+    Running Transaction
-Loaded plugins: fastestmirror
+    Warning: RPMDB altered outside of yum.
-Setting up Remove Process
+      Erasing    : deltacast-    x300-5.19-2.el6.x86_64                                   1/1
-Resolving Dependencies
+      Verifying  : deltacast-x300-5.19-2.el6.x86_64                                           1/1
-There are unfinished transactions remaining. You might consider running yum-complete-transaction first to finish them.
-The program yum-complete-transaction is found in the yum-utils package.
+    Removed:
---> Running transaction check
+      deltacast-x300.x86_64 0:5.19-2.el6
----> Package deltacast-x300.x86_64 0:5.19-2.el6 will be erased
---> Finished Dependency Resolution
+    Complete!
+\\
-Dependencies Resolved
+The driver removal is complete
+\\
-==================================================================================================================================
+\\
- Package                            Arch                       Version                        Repository                     Size
+    System rebooted automatically
-==================================================================================================================================
+\\
-Removing:
+==== 3. Reinstall the whole package ====
- deltacast-x300                     x86_64                     5.19-2.el6                     installed                      50 M
+\\
+\\
-Transaction Summary
+Now we can reinstall the whole package (6 files at the time of writing)
-==================================================================================================================================
+\\
-Remove        1 Package(s)
+From the command line, enter:
+\\
-Installed size: 50 M
+    yum install -y *.rpm
-Is this ok [y/N]: y
+\\
-Downloading Packages:
+All six packages should now install giving an output similar to the following:
-Running rpm_check_debug
+\\
-Running Transaction Test
+    Loaded plugins: fastestmirror
-Transaction Test Succeeded
+    Setting up Install Process
-Running Transaction
+    Examining deltacast-hd-5.19-2.el6.x86_64.rpm: deltacast-hd-5.19-2.el6.x86_64
-Warning: RPMDB altered outside of yum.
+    Marking deltacast-hd-5.19-2.el6.x86_64.rpm to be installed
-  Erasing    : deltacast-x300-5.19-2.el6.x86_64                                                                               1/1
+    Loading mirror speeds from cached hostfile
-  Verifying  : deltacast-x300-5.19-2.el6.x86_64                                                                               1/1
+    Examining deltacast-x300-5.19-2.el6.x86_64.rpm: deltacast-x300-5.19-2.el6.x86_64
+    Marking deltacast-x300-5.19-2.el6.x86_64.rpm to be installed
-Removed:
+    Examining envivio-muse-6.02.00-081.x86_64.rpm: envivio-muse-6.02.00-081.x86_64
-  deltacast-x300.x86_64 0:5.19-2.el6
+    Marking envivio-muse-6.02.00-081.x86_64.rpm to be installed
+    Examining ms416-2.0-15.el6.x86_64.rpm: 1:ms416-2.0-15.el6.x86_64
-Complete!
+    Marking ms416-2.0-15.el6.x86_64.rpm as an update to 1:ms416-2.0-9.el6.x86_64
+    Examining protobuf-2.3.0-8.el6.x86_64.rpm: protobuf-2.3.0-8.el6.x86_64
-System rebooted
+    Marking protobuf-2.3.0-8.el6.x86_64.rpm to be installed
+    Examining python27-2.7-5.r01.x86_64.rpm: python27-2.7-5.r01.x86_64
+    Marking python27-2.7-5.r01.x86_64.rpm to be installed
+    Resolving Dependencies
-yum install -y *.rpm
+    There are unfinished transactions remaining. You might consider running yum-complete-transaction first to     finish them.
+    The program yum-complete-transaction is found in the yum-utils package.
+    --> Running transaction check
-Loaded plugins: fastestmirror
+    ---> Package deltacast-hd.x86_64 0:5.19-2.el6 will be installed
-Setting up Install Process
+    ---> Package deltacast-x300.x86_64 0:5.19-2.el6 will be installed
-Examining deltacast-hd-5.19-2.el6.x86_64.rpm: deltacast-hd-5.19-2.el6.x86_64
+    ---> Package envivio-muse.x86_64 0:6.02.00-081 will be installed
-Marking deltacast-hd-5.19-2.el6.x86_64.rpm to be installed
+    ---> Package ms416.x86_64 1:2.0-9.el6 will be updated
-Loading mirror speeds from cached hostfile
+    ---> Package ms416.x86_64 1:2.0-15.el6 will be an update
-Examining deltacast-x300-5.19-2.el6.x86_64.rpm: deltacast-x300-5.19-2.el6.x86_64
+    ---> Package protobuf.x86_64 0:2.3.0-8.el6 will be installed
-Marking deltacast-x300-5.19-2.el6.x86_64.rpm to be installed
+    ---> Package python27.x86_64 0:2.7-5.r01 will be installed
-Examining envivio-muse-6.02.00-081.x86_64.rpm: envivio-muse-6.02.00-081.x86_64
+    --> Finished Dependency Resolution
-Marking envivio-muse-6.02.00-081.x86_64.rpm to be installed
-Examining ms416-2.0-15.el6.x86_64.rpm: 1:ms416-2.0-15.el6.x86_64
+    Dependencies Resolved
-Marking ms416-2.0-15.el6.x86_64.rpm as an update to 1:ms416-2.0-9.el6.x86_64
-Examining protobuf-2.3.0-8.el6.x86_64.rpm: protobuf-2.3.0-8.el6.x86_64
+    ====================================================================================================
-Marking protobuf-2.3.0-8.el6.x86_64.rpm to be installed
+    Package         Arch         Version         Repository                                    Size
-Examining python27-2.7-5.r01.x86_64.rpm: python27-2.7-5.r01.x86_64
+    =====================================================================================================
-Marking python27-2.7-5.r01.x86_64.rpm to be installed
+    Installing:
-Resolving Dependencies
+    deltacast-hd   x86_64        5.19-2.el6      /deltacast-hd-5.19-2.el6.x86_64                9.4 M
-There are unfinished transactions remaining. You might consider running yum-complete-transaction first to finish them.
+    deltacast-x300 x86_64        5.19-2.el6      /deltacast-x300-5.19-2.el6.x86_64              50 M
-The program yum-complete-transaction is found in the yum-utils package.
+    envivio-muse   x86_64        6.02.00-081     /envivio-muse-6.02.00-081.x86_64               377 M
---> Running transaction check
+    protobuf       x86_64        2.3.0-8.el6     /protobuf-2.3.0-8.el6.x86_64                   971 k
----> Package deltacast-hd.x86_64 0:5.19-2.el6 will be installed
+    python27       x86_64        2.7-5.r01       /python27-2.7-5.r01.x86_64                     57 M
----> Package deltacast-x300.x86_64 0:5.19-2.el6 will be installed
----> Package envivio-muse.x86_64 0:6.02.00-081 will be installed
+    Updating:
----> Package ms416.x86_64 1:2.0-9.el6 will be updated
+    ms416          x86_64        1:2.0-15.el6    /ms416-2.0-15.el6.x86_64                       5.6 M
----> Package ms416.x86_64 1:2.0-15.el6 will be an update
----> Package protobuf.x86_64 0:2.3.0-8.el6 will be installed
+    Transaction Summary
----> Package python27.x86_64 0:2.7-5.r01 will be installed
+    ==================================================================================================
---> Finished Dependency Resolution
+    Install       5 Package(s)
+    Upgrade       1 Package(s)
-Dependencies Resolved
+    Total size: 499 M
-==================================================================================================================================
+    Is this ok [y/N]: y
- Package                     Arch                Version                     Repository                                      Size
+    Downloading Packages:
-==================================================================================================================================
+    Running rpm_check_debug
-Installing:
+    Running Transaction Test
- deltacast-hd                x86_64              5.19-2.el6                  /deltacast-hd-5.19-2.el6.x86_64                9.4 M
+    Transaction Test Succeeded
- deltacast-x300              x86_64              5.19-2.el6                  /deltacast-x300-5.19-2.el6.x86_64               50 M
+    Running Transaction
- envivio-muse                x86_64              6.02.00-081                 /envivio-muse-6.02.00-081.x86_64               377 M
+      Updating   : 1:ms416-2.0-15.el6.x86_64                                                   1/7
- protobuf                    x86_64              2.3.0-8.el6                 /protobuf-2.3.0-8.el6.x86_64                   971 k
+      Installing : 3.0-8.el6.x86_64                                                            2/7
- python27                    x86_64              2.7-5.r01                   /python27-2.7-5.r01.x86_64                      57 M
+      Installing : deltacast-x300-5.19-2.el6.x86_64                                            3/7
-Updating:
+      Installing : deltacast-hd-5.19-2.el6.x86_64                                              4/7
- ms416                       x86_64              1:2.0-15.el6                /ms416-2.0-15.el6.x86_64                       5.6 M
+      Installing : python27-2.7-5.r01.x86_64                                                   5/7
+      Installing : envivio-muse-6.02.00-081.x86_64                                             6/7
-Transaction Summary
+    configuring httpd   ... SUCCESS
-==================================================================================================================================
+      Cleanup    : 1:ms416-2.0-9.el6.x86_64                                                    7/7
-Install       5 Package(s)
-Upgrade       1 Package(s)
+      Verifying  : envivio-muse-6.02.00-081.x86_64                                             1/7
+      Verifying  :  python27-2.7-5.r01.x86_64                                                  2/7
-Total size: 499 M
+      Verifying  : deltacast-hd-5.19-2.el6.x86_64                                              3/7
-Is this ok [y/N]: y
+      Verifying  : deltacast-x300-5.19-2.el6.x86_64                                            4/7
-Downloading Packages:
+      Verifying  : protobuf-2.3.0-8.el6.x86_64                                                 5/7
-Running rpm_check_debug
+      Verifying  : 1:ms416-2.0-15.el6.x86_64                                                   6/7
-Running Transaction Test
+      Verifying  : 1:ms416-2.0-9.el6.x86_64                                                    7/7
-Transaction Test Succeeded
-Running Transaction
+    Installed:
-  Updating   : 1:ms416-2.0-15.el6.x86_64                                                                                      1/7
+      deltacast-hd.x86_64 0:5.19-2.el6
-  Installing : protobuf-2.3.0-8.el6.x86_64                                                                                    2/7
+      deltacast-x300.x86_64 0:5.19-2.el6
-  Installing : deltacast-x300-5.19-2.el6.x86_64                                                                               3/7
+      envivio-muse.x86_64 0:6.02.00-081
-  Installing : deltacast-hd-5.19-2.el6.x86_64                                                                                 4/7
+      protobuf.x86_64 0:2.3.0-8.el6
-  Installing : python27-2.7-5.r01.x86_64                                                                                      5/7
+      python27.x86_64 0:2.7-5.r01
-  Installing : envivio-muse-6.02.00-081.x86_64                                                                                6/7
-configuring httpd                                           ... SUCCESS
+    Updated:
-  Cleanup    : 1:ms416-2.0-9.el6.x86_64                                                                                       7/7
+      ms416.x86_64 1:2.0-15.el6
-  Verifying  : envivio-muse-6.02.00-081.x86_64                                                                                1/7
-  Verifying  : python27-2.7-5.r01.x86_64                                                                                      2/7
+    Complete!
-  Verifying  : deltacast-hd-5.19-2.el6.x86_64                                                                                 3/7
+\\
-  Verifying  : deltacast-x300-5.19-2.el6.x86_64                                                                               4/7
+\\
-  Verifying  : protobuf-2.3.0-8.el6.x86_64                                                                                    5/7
+That is it, the upgrade / install is now complete. All that is required now is to connect to the muse software and re-license the unit. (I would give it a reboot first)\\
-  Verifying  : 1:ms416-2.0-15.el6.x86_64                                                                                      6/7
+\\
-  Verifying  : 1:ms416-2.0-9.el6.x86_64                                                                                       7/7
+\\
-Installed:
-  deltacast-hd.x86_64 0:5.19-2.el6          deltacast-x300.x86_64 0:5.19-2.el6          envivio-muse.x86_64 0:6.02.00-081
-  protobuf.x86_64 0:2.3.0-8.el6             python27.x86_64 0:2.7-5.r01
-Updated:
-  ms416.x86_64 1:2.0-15.el6
-Complete!
-[root@env-4e-960364 ~]#