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--- dual_output_el_switch_on_loss_of_all_output_interfaces [2024/05/23 17:40] – [nCompass Changes] walkeradmin
+++ dual_output_el_switch_on_loss_of_all_output_interfaces [2024/05/24 10:13] (current) – [nCompass Changes] walkeradmin
@@ Line 81: / Line 81: @@
 {{ :add_interfaces.png?800 |}}
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-Add your EL output interfaces to this line - <add key="MkelOutputInterfaces" value="eno3, eno4"/>
+Add your EL output interfaces to this line - '<add key="MkelOutputInterfaces" value="eno3, eno4"/>'
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 \\
@@ Line 89: / Line 89: @@
 You can use this command to test the state of the encoder
 \\
-\\
+<file>
   http://<device ip address>:8080/api/servers/<device name>/?fields=statistics
-\\
+</file>
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 {{ :eno3eno4.png?200 |}}
@@ Line 109: / Line 109: @@
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 Save the AlarmHandlerService.exe.config file and from Windows Services restart the Mediakind Alarm Handler service.
+\\
+\\
+{{ :restart_alam_handler_service.png?800 |}}
+\\
+\\
+----
+=== nCompass ServerCoreService.exe.config ===
+\\
+In the same folder as the AlarmHandlerService.exe.config file is the ServerCoreService.exe.config file.
+\\
+  C:\Program Files (x86)\MediaKind\nCompass Control\Bin
+Open this file and find the following line (around line 31)
+\\
+  <add key="RedundancySwitchNearestDeviceFirst" value="false"/>
+By default, it will be set to 'false' change this to 'true' and save the file.
+\\
+\\
+Restart the Windows Service 'Mediakind - Server Core'
+\\
+\\
+The description for this is as follows:
+\\
+<file>
+    In the event of an input alarm this setting controls whether redundancy
+    will switch the furthest upstream device first (when set to false) or
+    switch the nearest upstream device first (when set to true). Nearest and
+    furthest are with respect the device that raised the input alarm.
+</file>
+\\
+If the Encoder loses both its output interfaces, the Mux will lose it's multicast inputs from the encoder, this would normally mean the Mux will switch to the spare. However, the Upstream Device (the Encoder) will, if the value "RedundancySwitchNearestDeviceFirst" value="true" be switched rather than the Mux.
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