ncompass_control_interface_down_alarms
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ncompass_control_interface_down_alarms [2023/11/10 14:58] – [Mask Alarm in ESM] walkeradmin | ncompass_control_interface_down_alarms [2023/11/21 12:05] (current) – [Resolve Alarm on Device (Preferred)] walkeradmin | ||
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+ | ==== Resolve Alarm on Device (Preferred) ==== | ||
+ | The second (and better) way to deal with this is to deal with the alarm on the hardware so that nCompass Control ESM never sees the alarm. | ||
+ | \\ | ||
+ | \\ | ||
+ | In the example of say an Encoding Live or a Multiplexer, | ||
+ | \\ | ||
+ | \\ | ||
+ | First SSH in to the device and login. | ||
+ | \\ | ||
+ | \\ | ||
+ | For CentOS/Alma Linux navigate to the / | ||
+ | \\ | ||
+ | < | ||
+ | ll | ||
+ | |||
+ | -rw-r--r--. 1 root root 280 Aug 7 12:16 ifcfg-eno1 | ||
+ | -rw-r--r--. 1 root root 272 Aug 7 11:04 ifcfg-eno2 | ||
+ | -rw-r--r--. 1 root root 272 Aug 7 11:04 ifcfg-eno3 | ||
+ | -rw-r--r--. 1 root root 263 Nov 10 14:24 ifcfg-eno4 | ||
+ | </ | ||
+ | |||
+ | Here we can see the configuration file for eno4 - <color # | ||
+ | \\ | ||
+ | \\ | ||
+ | We can see the contents of the file using the <color # | ||
+ | \\ | ||
+ | < | ||
+ | cat ifcfg-eno4 | ||
+ | |||
+ | TYPE=Ethernet | ||
+ | PROXY_METHOD=none | ||
+ | BROWSER_ONLY=no | ||
+ | BOOTPROTO=static | ||
+ | DEFROUTE=no | ||
+ | IPV4_FAILURE_FATAL=no | ||
+ | IPV6INIT=yes | ||
+ | IPV6_AUTOCONF=yes | ||
+ | IPV6_DEFROUTE=yes | ||
+ | IPV6_FAILURE_FATAL=no | ||
+ | NAME=eno4 | ||
+ | UUID=f6354b95-a63e-4f4c-aee9-e43e29537fe2 | ||
+ | DEVICE=eno4 | ||
+ | ONBOOT=yes | ||
+ | NM_CONTROLLED=yes | ||
+ | </ | ||
+ | |||
+ | Depending on your device, the default config may differ, but the two lines we are interested in are: | ||
+ | \\ | ||
+ | < | ||
+ | ONBOOT=yes | ||
+ | NM_CONTROLLED=yes | ||
+ | </ | ||
+ | |||
+ | Edit the <color # | ||
+ | \\ | ||
+ | \\ | ||
+ | ONBOOT=< | ||
+ | \\ | ||
+ | NM_CONTROLLED=< | ||
+ | \\ | ||
+ | \\ | ||
+ | Save the configuration file and reboot the server. | ||
+ | \\ | ||
+ | \\ | ||
+ | After the reboot, the active alarm in nCC will disappear, although this might take a minute or so. | ||
+ | \\ | ||
+ | \\ | ||
+ | |||
+ | |||
ncompass_control_interface_down_alarms.txt · Last modified: 2023/11/21 12:05 by walkeradmin