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--- encoding_live_entries_in_controller_missing_ip_and_details [2018/10/04 18:29] – walkeradmin
+++ encoding_live_entries_in_controller_missing_ip_and_details [2018/10/05 13:18] – walkeradmin
@@ Line 8: / Line 8: @@
 For reference, this behaviour was observed when using the following Encoding Live and Controller versions:
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-    EL
+    EL            10.1.8.3
-    Controller
+    Controller    10.1.10.58
 \\
 \\
@@ Line 15: / Line 15: @@
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     /opt/ericsson/encoding-live-server/setup/configure.sh --localIP x.x.x.x --serverID xx --controllerIP x.x.x.x
+=== The entry is added to the Controller, but some information is missing. ===
 \\
-The entry is added to the Controller, but some information is missing.
+{{:controllererror01.jpg?900|}}
 \\
 \\
+The reason for this is <color #ed1c24>mongo database credentials</color> (or lack of), by using the following steps, you are giving access credentials to the mongo database on the Controller to each MFEL
+\\
+\\
+=== To fix this, use the following instructions: ===
+<file>
+On the controller machine, download the file  /etc/ericsson/secrets/mongo/secrets.ini
+On each Encoding Live Server, create this folder: /etc/ericsson/secrets/mongo/
+Command: mkdir -p  /etc/ericsson/secrets/mongo/
+Copy the file secrets.ini downloaded from the Controller to this path /etc/ericsson/secrets/mongo/
+Relaunch /opt/ericsson/encoding-live-server/setup/configure.sh --localIP x.x.x.x --serverID xx
+--controllerIP x.x.x.x
+</file>
+<color #ed1c24>NOTE: On a T1, I have had to run this 3 times, as different elements get upgraded each time.</color>
+\\
+\\
+{{:controllererror02.jpg?900|}}
+\\
+\\
-on your controller machine (Server 1), download file  /etc/ericsson/secrets/mongo/secrets.ini
-create folder on your server : /etc/ericsson/secrets/mongo/ (you have to create ericsson and secrets and mongo)
-command : mkdir -p  /etc/ericsson/secrets/mongo/
-copy file secrets.ini downloaded from controller to this path /etc/ericsson/secrets/mongo/
-relaunch install.sh --server on your server (the installer re-runs the configure scripts)
-it's just easier in this case to restart the install because as you have already done the configure server, configure will be run automatically by the install.sh --server