Serial over LAN connection issues

Nov 2018

THIS SECTION IS NOT COMPLETE

Introduction

When initially connecting to a T1 to configure the unit, the Console port is normally where we connect. Once connected we can stat to configure the IP Addresses on the switch and the Nodes. Once this is complete we can connect to the Node (BCM on the Node) and to the Payloads (Server 1 and Server 2).
If doing this from the Remote Access of the Kontron Dashboard, we can use the Web CLI function. This is a serial over LAN process.
While this has worked well, I have had instances where it does not work at all, and this page is about some changes I made to fix this issue, these may or may not work depending on what is wrong with your unit.

BP Com Error

When connected to the swich, you can see the Kontron Manager page.
Click 'Remote Access' to see the Remote Access Options page.
Now click one of the Web CLI links.

A Quick Note on Architecture

When using the Serial Over LAN function, you are using an internal switch to connect you to the correct item. There are 10 pieces of hardware you can connect to, and these are:

0 - Switch
1 - Node1
.
.
9 - Node9

The Nodes are the Sleds, each Sled has a Node (BCM) and two CPUs (Payload1 and Payload2) or Server 1 and Server 2, depending on who you speak to.
Above we can see the Serial Over LAN port selection. When you are connected to the T1 via a Serial Console connection, you can use the following command:

ctrl g no

If you select ctrl-g and the number of the item you wish to select, then this will connect the serial over LAN connection to the correct hardware, for example:

ctrl g 1

ctrl g 1 will connect you to the first Sled, more importantly it will connect you to the BCM of the first sled. From here you need to select what you wish to connect to:

ctrl gg 0/1/2

ctrl gg 0/1/2 will connect you to either the (0) BCM, (1) Server1 or (2) Server2.

Errors

The first error I came across is shown below:
This occured when using the Web CLI, when I tried to connect, I see the error Console dropped due to BP Com Request. So the Serial over LAN connection is not working.
By using a serial connection to the Console port on the T1, you can see the IPMI Tool (115200,8,n,1) login admin/admin